|
Problem |
Possible Causes |
Action to Take |
| Ku-Band works okay but C-Band doesn't |
LNB LO frequency is wrong |
Ku is usually 10750, C is usually 5150 |
| Indicators on receiver not lit up |
Not connected to power source |
Be sure the power cord is plugged in and there is power |
| Remote control does not work |
Batteries not installed or badSignal to receiver is blocked |
Insert new batteries, Remove any objects between the remote control and the receiver |
| No sound or picture |
LNB LO is wrong |
Set to "SINGLE*" and enter the correct frequency.5150 for C-band10750 for Ku-band |
| Dish not pointed at satellite |
Realign the dish |
| Signal too weak |
Realign the dish |
| LNB/F not connected or bad |
Reconnect or replace LNB/F |
| Transponder setting are wrong |
Verify and reconfigure the settings |
| Audio-only channel selected |
Select a different channel |
|
| Picture stops or freezes |
Dish not properly aligned |
Realign the dish |
| Satellite dish is too small |
Use a larger dish |
| LNB/F not stable enough |
Replace with a digital ready LNB/F |
| ZDX-9111, picture in black and white and/or picture is rolling |
Receiver is set in the wrong mode. |
Press "MENU" and then "DISPLAY" to set the mode to NTSC. (You may need to press "DISPLAY" more than once. |
| Hum in TV Audio |
Audio on remote is turned down |
Use the remote to increase the volume on the receiver |
