Please submit any cancellation via email to customerservice@pro-satellite.com.
Be sure to include the following in your email: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.
Every effort will be made to accommodate a cancellation request providing your order has not yet been processed and shipped out. We will notify you within 24 hrs. of your request as to whether your order could be cancelled. Orders that have already shipped cannot be cancelled.
Any order that is refused by the customer upon delivery attempt will be assessed a 20% restocking fee which will be deducted from the order total. Shipping charges are non-refundable.
